Frequently Asked Questions — "Support" Psychological Center
Welcome to the "Frequently Asked Questions" section!
Here, you will find answers to the most common questions about the "Support" Psychological Center, the services we offer, pricing, confidentiality, and other important topics. If you don't find the information you’re looking for, please contact us directly.
General Questions
Our center provides professional online psychological consultations. We assist with personal, family, and child-related issues, among others. All sessions are held at a convenient time for you and ensure a high level of confidentiality.
We offer individual consultations, family therapy, and support for children and adolescents. A detailed list of services is available on the “Our Services” page.
All of our psychologists are certified and have many years of experience in the field of psychology. Learn more about each specialist in the “About Us” section.
Consultations
You can book a consultation through the form on our website, by calling us, or by sending an email. Specify a convenient time and your preferred platform (Skype, WhatsApp, Google Meet, Zoom) for the session.
A session typically lasts between 50 and 60 minutes. However, the duration may vary depending on the type of consultation and the agreement with your specialist.
Yes, you can reschedule or cancel a consultation by notifying us at least 24 hours in advance.
Payments and Pricing
We accept payments via bank cards, e-wallets, and online payment systems. Details are available on the “Pricing” page.
Yes, installment options are available in certain cases. Please contact us to learn more.
Confidentiality and Security
We strictly adhere to confidentiality standards and use modern encryption technologies to protect your data. All data is stored on secure servers and is only accessible to authorized specialists.
Consultations are not recorded without your consent. All conversations remain strictly between you and the psychologist.
Technical Questions
We provide consultations via Zoom, Google Meet, Skype, WhatsApp, or other platforms that suit you. Please specify your preference when booking.
If technical difficulties occur during a session, we will try to resume it. If this is not possible, the consultation will be rescheduled to a time that works for you
Book a Consultation
If you are ready to start, contact us to book a consultation. We are happy to help you improve your quality of life and overcome challenges.